Nowadays, many industries have been experiencing a huge revolution due to the emergence of AI. While companies were initially wary of artificial intelligence for fear of being pushed out of the labor market, the situation is now radically different. Teams are increasingly implementing it in their workflows and noticing a great boost. This trend is also relevant for AI in HR. In human resources, artificial intelligence helps optimize and simplify many tasks: from candidate search and resume screening to onboarding and training.
Today, we will discuss how revolutionary technologies work, the benefits of AI in HR, and what courses will help you master new tools.
Generative AI in HR – Current Situation
The first AI-powered human resources software appeared in the 2000s. These were primitive tools for dealing with applications and resume screening. Over the past 20 years, algorithms have significantly improved and expanded their functionality: now artificial intelligence handles any issue, including finding and engaging talents and tracking the performance of already hired employees.
An even more powerful force is generative AI. It allows the automation of a dozen managers’ tasks. Generative models help to create detailed job offers, get real-time tips for communication during job interviews, and even develop strategies for training specialists for new jobs.
However, we hasten to reassure those worried that generative AI in HR will replace human labor. The models are designed to be human assistants, not replacements. Of course, they speed up many processes and significantly relieve departments from repetitive tasks. At the same time, managers focus on quality communication with candidates and employees and building a productive and cohesive department.
AI in HR Analytics
Currently, 88% of companies worldwide work with AI in HR management. At the same time, more than 91% consider the potential of innovative software and plan to implement it for their operations.
It is worth noting that some areas are more affected by artificial intelligence than others. This applies to routine work related to numbers, reports, and human resources. For example, 77% of companies apply technology to calculate and pay salaries. At the same time, managers mostly take on tasks related to communication with employees and ensuring their motivation. Below, you can see statistics on using popular functions among organizations.
| Function | Percentage (%) |
| Employee records management | 78% |
| Payroll processing and benefits administration | 77% |
| Recruitment and hiring | 73% |
| Performance management | 72% |
| Onboarding | 69% |
AI in HR Examples
Artificial intelligence shows efficiency in many aspects. It helps cover all stages of the employment cycle, from candidate search to offboarding. Let’s examine the main cases and explain how to use Artificial intelligence in processes.
Recruitment Cycle
It’s no secret that staff augmentation and the search for relevant candidates is a time-consuming and responsible process. The manager’s goal in this aspect is to find a highly qualified specialist and avoid unconscious bias in the selection process. Here’s how software helps with these tasks:
- Writing job descriptions. You may refer to the machine to generate your unique job description. Moreover, it won’t be a standardized description. The tools apply data from integrated systems and create highly customized options.
- Sourcing. The program allows you to filter candidates based on the required skills and qualifications and provide a list of relevant specialists. It applies not only to applicants who responded to the offer but also to professionals from your database.
- Screening. You don’t have to review all CVs yourself. The program scans the available resumes and offers the most relevant options. It speeds up the hiring process and avoids bias in the selection process.
- Job interview. AI provides tools for organizing job interviews at a convenient time. Moreover, it helps to prepare for the meeting. It includes preparing questions and real-time prompts during the conversation. You may also automatically generate a summary of your rally for the points you need.
Onboarding and Offboarding
Companies that work with short-term contracts or choose an outsourcing model need a solution for quick onboarding. Using machine learning, new talent may be integrated into a full-fledged workflow as quickly as possible without the close attention of managers. The software helps to prepare a plan and materials for onboarding, send forms for filling out regularly, and manage corporate access. In addition, you use chatbots to help newcomers deal with common problems.
As for offboarding, you can deal with tools to complete documents and close all administrative issues.
HR Management
Specialist management is a pressing issue, especially in large corporations. The team must take care of staff motivation, sufficient workload, training, and career development. AI helps to optimize these issues. Tools allow monitoring of productivity by sending regular surveys. In addition, it analyzes the working time of specialists, identifying shortcomings or overwork. Based on the information received, the assistant draws up a plan to improve employee motivation and offers and schedules relevant training courses.
Communication
Chatbots are another effective solution. Implementing an assistant in your company facilitates many manual operations. Here are a few examples of how it works:
- Chatbots answer questions from specialists about the workflow;
- Assistants help to arrange a vacation, day off, or sick leave;
- Tools book meetings within a team or between departments.
As a result, managers get more time and devote it to strategic goals.
Performance Control
Artificial intelligence allows you to be aware of your company’s success. It collects key indicators, analyzes metrics, and creates comprehensive dashboards with the productivity of the entire organization, departments, and individual employees. At the same time, the software offers solutions to improve various aspects and fill in the gaps.
Generative AI in HR Video
As you can see, artificial intelligence has many uses that make work much easier and better. Watch the generative AI in HR video to find out how it works in practice.
Benefits of AI in HR
Companies are experiencing significant improvements in their workflows when using artificial intelligence. This applies to various aspects, including efficiency, cost savings, and faster completion. Here are the benefits you may notice after implementing innovative software.
Saving time
Firstly, let’s note how the software may save valuable time. It automates a lot of time-consuming assignments and helps to perform them much faster. Thus, instead of routine work with payroll or resume screening, managers direct their resources to more important issues and complete them much faster.
Cost-effectiveness
To tell the truth, one well-tuned program can replace several specialists. Thus, by entrusting tasks to artificial intelligence, you save money on maintaining a large staff. However, note that such an assistant cannot replace an entire team and needs human control.
Unbiased approach
Artificial intelligence ensures objectivity in hiring. It selects only candidates with objectively better qualifications, relevant experience, and compatibility with your team. In this case, the hiring process is not affected by the human factor, and thus you avoid biased choices.
Improved experience
Finally, the program allows you to provide 24/7 support to your experts. As a result, it improves their experience in the company and increases retention.
AI in HR Applications
Many apps deal with different aspects of human resources. Below, you find the most popular software for different stages of interaction with resources.
| Tool | Function | How it Works | Features |
| HireVue | Screening | Analyzes video interviews with algorithms to assess candidates | Video analysis Sentiment analysis Customizable interview templates |
| Pymetrics | Recruitment | Uses neuroscience-based games to match candidates to roles | Gamified assessments Bias reduction Predictive analytics |
| Eightfold.ai | Talent Matching | Matches candidate profiles with job descriptions | Skills matching Resume parsing Career path predictions |
| Peakon | Retention | Applies employee feedback and AI to predict turnover risks | Real-time feedback Predictive analytics for retention Sentiment analysis |
| Textio | Writing Job Ads | Improves job descriptions to attract diverse candidates | Augmented writing suggestions Tone and language analysis |
| Mya | Onboarding | Automates communication with candidates during the hiring process | Chatbots for candidate interaction Interview scheduling Multilingual support |
| eduMe AI | Training | Provides training and learning paths for employees | Microlearning modules Mobile-first learning Personalized training paths |
Generative AI in HR Courses
Coursera: Generative AI in HR – Impact and Application of Gen AI
This course provides a basic understanding of generative AI and how it is transforming the field of human resources. Here, you will learn how to improve recruitment processes, work with predictive analytics, and get acquainted with the ethical considerations of machine learning. The course is designed for beginners and is free of charge.
Course content: 2 modules, 5 tests
Requirements: No skills needed
Price: Free
ChatGPT for HR – Great Learning
This option is also designed for beginners just starting to work with generative technologies. It covers such topics as recruitment, communication with specialists, request management, and more. Participation is open to all.
Course content: 8 lessons, 2.25 hours
Requirements: No skills needed
Price: Free
Master of AI in HR & Recruitment – Udemy
It is a comprehensive course from Udemy that prepares managers for technology. In addition to lessons, it contains video content, guides, quizzes, and many materials. Upon completion, students receive 3 professional certifications.
Course content: 7 Modules, 60 Units, 419 Lessons
Requirements: Experience with recruitment
Price: $39.99
HR in the Age of AI – Josh Bersin Academy
This course is part of the John Bersin Academy and is available by subscription. It covers the technical issues in machine learning and its ethical side. Participants receive a Certificate of completion and SHRM + HRCI credits.
Course content: 7 modules, 5 weeks
Requirements: Experience with HR
Price:
- $49/user/month
- $495 / user/year
Concerns with AI in HR
Although machine learning is gaining popularity very rapidly, there are risks and pitfalls associated with its widespread use. Here are a few of them:
- Employee privacy. When implementing the software into your workflows, you keep in mind the privacy of your experts. Thus, we recommend discussing this method of communication and data collection with your staff, explaining its importance, and understanding the feedback.
- Human replacement. Some managers mistakenly believe that software can easily replace the team. It is important to realize that this is not the case. Tools provide a great boost, but they are not able to recruit a well-functioning team.
- The ethical and legal side. Introduce new technologies in compliance with standards and regulations. It ensures that your software is compliant and legal.
Create Your Perfect Team with Resquard AI
Frankly speaking, despite the power and benefits of AI, we value human labor and believe that recruiting a highly qualified team is the task of an experienced recruiter. If you want to simplify this issue and accomplish it quickly and efficiently, we can help. We have an extensive database of specialists and are ready to find the best fit for your company. At the same time, we ensure that candidates are highly motivated and perform well throughout the entire cycle. With this approach, you save money compared to maintaining an in-house HR department and get a high-quality result compared to machine learning. Let’s try!
Wrapping Up
In conclusion, AI in HR is a great advancement. It allows you to optimize the department workload and help with many routine tasks. At the same time, it is worth remembering the importance of human labor in recruiting and managing employees. An experienced manager can assess cultural fit and maintain team spirit much better. In this case, AI is just an assistant that helps to cope with many tasks.
If you are looking for ways to quickly and easily supplement your team and consider outsourcing as a model, don’t hesitate to contact us. We are focused on finding the perfect team and are ready to cover all your needs.
